ELIZA was an early chatbot created byWeizenbaum, Joseph. It used simple template matching together with some fixed prompts which it applied in a semi-random fashion. The most well known variatnt was based on Rogerian psychology, where the human therapist is trained to relfect back the patient's statements. For example, if ELIZA detected key terms such as 'mother' in the user's input, it might say "tell me more about your mother".
Used on Chap. 1: page 7; Chap. 2: page 16; Chap. 13: pages 295, 311; Chap. 19: page 462; Chap. 22: page 545; Chap. 23: pages 554, 566
Links:
sites.google.com: Joseph Weizenbaum's Original ELIZA
anthay.github.io: Interactive ELIZA