Robotic process automation is the ues of software agents that automate digital workflows. The term robot in robotic process automation can be confusing as it is essentially about software not physical robots. Robotic process automation is typically driven by hand-coded rules, but may include other forms of AI, including NLP, LLMs or image processing as steps in a workflow.
Used in Chap. 16: page 236
Used in glossary entries: agent, image processing, natural language processing, robotics