Beyond the Algorithm: Designing Human-Centric Public Service with AI

Alan Dix
Cardiff Metropolitan University, Wales, UK Computational Foundry, Swansea University, Wales, UK

Speaker at Service Design for Public Sector Spotlight Seminar series of challenges and opportunities between Design Cultures and Public Sector, Sapienza, University of Rome + Online, 4th February 2026

How can AI truly serve the community? A dialogue on the potential of HCI in designing smart public services, placing human ethics at the heart of digital transformation and public sector innovation.

View using Alan's Parallel Video/Slide Player

Video

Slides

Full reference:: A. Dix. (2026). Beyond the Algorithm: Designing Human-Centric Public Service with AI. Talk at Service Design for Public Sector Spotlight Seminar series of challenges and opportunities between Design Cultures and Public Sector, Sapienza, University of Rome + Online, 4th February 2026
https://alandix.com/academic/talks/
Rome-Seminar-Feb-2026/

more ...

See Artificial Intelligence: humans at the heart of algorithms.
and AI for Social Justice by Clara Crivellaro and Alan Dix. Due end of 2026.
Watch also video of The Abomination of AI. Keynote at ICoSCI 2026.
Read Human Issues in the use of Pattern Recognition Techniques the first paper to highlight the dangers of ethnic, gender and social bias in black-box machine learning systems.
Consult the AI Glossary over 1200 cross-referenced terms.

seminar poster

Artificial Intelligence: humans at the heart of algorithms

AI for Social Justice

https://alandix.com/academic/talks/Rome-Seminar-Feb-2026/

Alan Dix 3/2/2026