Tag Archives: design

not quite everywhere

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I’ve been (belatedly) reading Adam Greenfield‘s Everyware: The Dawning Age of Ubiquitous Computing. By ‘everywhere’ he means the pervasive insinuation of inter-connected computation into all aspects of our lives — ubiquitous/pervasive computing but seen in terms of lives not artefacts. Published in 2006, and so I guess written in 2004 or 2005, Adam confidently predicts that everywhere technology will have  “significant and meaningful impact on the way you live your life and will do so before the first decade of the twenty-first century is out“, but one month into 2010 and I’ve not really noticed yet. I am not one of those people who fill their house with gadgets, so I guess unlikely to be an early adopter of ‘everywhere’, but even in the most techno-loving house at best I’ve seen the HiFi controlled through an iPhone.

Devices are clearly everywhere, but the connections between them seem infrequent and poor.

Why is ubiquitous technology still so … well un-ubiquitous?

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Recognition vs classification

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While putting away the cutlery I noticed that I always do it one kind at a time: all the knives, then all the forks, etc. While this may simply be a sign of an obsessive personality, I realised there was a general psychological principle at work here.

We often make the distinction between recognition and recall and know, as interface designers, that the former is easier, especially for infrequently used features, e.g. menus rather than commands.

In the cutlery tray task the trade-off is between a classification task “here is an item what kind is it?” versus a visual recognition one “where is the next knife”. The former requires a level of mental processing and is subject to Hick’s law, whereas the latter depends purely on lower level visual processing, a pop-out effect.

I am wondering whether this has user interface equivalents. I am thinking about times when one is sorting things: bookmarks, photos, even my own snip!t. Sometimes you work by classification: select an item, then choose where to put it; for others you choose a category (or an album) and then select what to put in it. Here the ‘recognition’ task is more complex and not just visual, but I wonder if the same principle applies?

Sounds like a good dissertation project!

a new version of … on downgrades and preferences

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I’m wondering why people break things when they create new versions.

Firefox used to open a discreet little window when you downloaded papers.  Now-a-days it opens a full screen window completely hiding the browser.

A minor issue, but makes me wonder about both new versions and also defaults and personalisation in general.

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Touching Technology

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I’ve given a number of talks over recent months on aspects of physicality, twice during winter schools in Switzerland and India that I blogged about (From Anzere in the Alps to the Taj Bangelore in two weeks) a month or so back, and twice during my visit to Athens and Tripolis a few weeks ago.

I have finished writing up the notes of the talks as “Touching Technology: taking the physical world seriously in digital design“.  The notes  are partly a summary of material presented in previous papers and also some new material.  Here is the abstract:

Although we live in an increasingly digital world, our bodies and minds are designed to interact with the physical. When designing purely physical artefacts we do not need to understand how their physicality makes them work – they simply have it. However, as we design hybrid physical/digital products, we must now understand what we lose or confuse by the added digitality. With two and half millennia of philosophical ponderings since Plato and Aristotle, several hundred years of modern science, and perhaps one hundred and fifty years of near modern engineering – surely we know sufficient about the physical for ordinary product design? While this may be true of the physical properties themselves, it is not the fact for the way people interact with and rely on those properties. It is only when the nature of physicality is perturbed by the unusual and, in particular the digital, that it becomes clear what is and is not central to our understanding of the world. This talk discusses some of the obvious and not so obvious properties that make physical objects different from digital ones. We see how we can model the physical aspects of devices and how these interact with digital functionality.

After finishing typing up the notes I realised I have become worryingly scholarly – 59 references and it is just notes of the talk!

Alan looking scholarly

Alan looking scholarly

bookshelf

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Got some books to fill my evenings when I’m in Rome during May, mostly about physicality and relating to DEPtH project.

Several classics about the nature of action in the physical world:

  • James Gibson,. The Ecological Approach to Visual Perception. New Jersey, USA, Lawrence Erlbaum Associates, 1979
    Actually a bit embarrassing as I have written about affordance and cited Gibson many times, but never read the original!
  • Martin Heidegger.  Being and Time. Harper Perennial Modern Classics; Reprint edition, 2008
    Similarly how many times have I cited ‘ready to hand’!  But then again how many people have read Heidegger?
  • Martin Heidegger.  Basic Writings. Harper Perennial Modern Classics, 2008
    This is a ‘best bits’ for Heidegger!
  • Maurice Merleau-Ponty.  Phenomenology of Perception. London, England, Routledge, 1958
    Everybody seems to cite Merleau-Ponty, but don’t know much about him … except all that French philosophy is bound to be heavy!

A couple more with a human as action system perspective, that seem to be well reviewed (and I’m guessing easier reads!):

Finally three about memories: linking generally to memories for life and also designing for reflection, but looking at them more specifically in relation to Haliyana‘s photologing studies.

  • Paul Ricoeur.  Memory, History, Forgetting. Chicago University Press; New edition,  2006
  • Paul Ricoeur.  Time and Narrative, Volume 1, Chicago University Press; New edition,  1990
    More classics … and I suspect heavy reads, got another Rocoeur already, but it is still on my “to read” pile.
  • Svetlana Boym.  The Future of Nostalgia. Basic Books, 2008
    Just sounded good.

Will report on them as I go 🙂

reading: Computing is a Natural Science

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I’ve just been re-reading Peter Denning’s article “Computing is a Natural Science”1.    The basic thesis is that computation as broad concept goes way beyond digital computers and many aspects of science and life have a computational flavour; “Computing is the study of natural and artificial information processes“.  As an article this is in some ways not so controversial as computational analogies have been used in cognitive science for almost as long as there have been computers (and before that analogies with steam engines) and readers of popular science magazines can’t have missed the physicists using parallels with information and computation in cosmology.  However, Denning’s paper is to some extent a manifesto, or call to arms: “computing is not just a load of old transistor, but something to be proud of, the roots of understanding the universe”.

Particularly useful are the “principles framework for computing” that Denning has been constructing through a community discussion process.  I mentioned these before when blogging about “what is computing? The article lists the top level categories and gives examples of how each of these can be found in areas that one would not generally think of as ‘computing’.

Computation (meaning and limits of computation)
Communication (reliable data transmission)
Coordination (cooperation among networked entities)
Recollection (storage and retrieval of information)
Automation (meaning and limits of automation)
Evaluation (performance prediction and capacity planning)
Design (building reliable software systems)
 categories from “Great Principles of Computing“

Occasionally the mappings are stretched … I’m not convinced that natural fractals are about hierarchical aggregation … but they do paint a picture of ubiquitous parallels across the key areas of computation.

Denning is presenting a brief manifesto not a treatise, so examples of very different kinds tend to be presented together.  There seem to be three main kinds:

  • ubiquity of computational devices – from iPods to the internet, computation is part of day-to-day life
  • ubiquity of computation as a tool –  from physical simulations to mathematical proofs and eScience
  • ubiquity of computation as an explanatory framework – modelling physical and biological systems as if they were performing a computational function

It is the last, computation as analogy or theoretical lens that seems most critical to the argument as the others are really about computers in the traditional sense and few would argue that computers (rather than computation) are everywhere.

Rather like weak AI, one can look treat these analogies as simply that, rather like the fact that electrical flow in circuits can be compared with water flow in pipes.  So we may feel that computation may be a good way to understand a phenomena, but with no intention of saying the phenomena is fundamentally computational.

However, some things are closer to a ‘strong’ view of computation as natural science.  One example of this is the “socio-organisational Church-Turing hypothesis”, a term I often use in talks with its origins in a 1998 paper “Redefining Organisational Memory“.  The idea is that organisations are, amongst other things, information processing systems, and therefore it is reasonable to expect to see structural similarities between phenomena in organizations and those in other information processing systems such as digital computers or our brains.  Here computation is not simply an analogy or useful model, the similarity is because there is a deep rooted relationship – an organisation is not just like a computer, it is actually computational.

Apparently absent are examples of where the methods of algorithmics or software engineering are being applied in other domains; what has become known as ‘computational thinking‘. This maybe because there are two sides to computing:

  • computing (as a natural science) understanding how computers (and similar things) behave – related to issues such as emergence, interaction and communication, limits of computability
  • computing (as a design discipline) making computers (and similar things) behave as we want them to – related to issues such as hierarchical decomposition and separation of concerns

The first can be seen as about understanding complexity and the latter controlling it.  Denning is principally addressing the former, whereas computational thinking is about the latter.

Denning’s thesis could be summarised as “computation is about more than computers”.  However, that is perhaps obvious in that the early study of computation by Church and Turing was before the advent of digital computers; indeed Church was primarily addressing what could be computed by mathematicians not machines!  Certainly I was left wondering what exactly was ubiquitous: computation, mathematics, cybernetics?

Denning notes how the pursuit of cybernetics as an all embracing science ran aground as it seemed to claim too much territory (although the practical application of control theory is still live and well) … and one wonders if the same could happen for Denning’s vision.  Certainly embodied mind theorists would find more in common with cybernetics than much of computing and mathematicians are not going to give up the language of God too easily.

Given my interest in all three subjects, computation, mathematics, cybernetics, it prompts me to look for the distinctions, and overlaps, and maybe the way that they are all linked (perhaps all just part of mathematics ;-)).  Furthermore as I am also interested in understanding the nature of computation I wonder whether looking at how natural things are ‘like’ computation may be not only an application of computational understanding, but more a lens or mirror that helps us see computation itself more clearly.

  1. well when I say re-reading I think the first ‘read’ was more of a skim, great thing about being on sabbatical is I actually DO get to read things 🙂 [back]

Steve’s bin

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This is Steve‘s bin that I mentioned in my last post.

Glasdon UK: Plaza® Litter Bin

Glasdon UK: Plaza® Litter Bin

Had to be drunk proof, dustman proof, and bomb proof.  Also has to be emptied without needing a key, but be difficult to open if you don’t know how (to prevent Saturday night vandalism).  To top it all had to be designed to be able to be replaced after emptying so that it self locks, and yet is made by a moulding process that means there may be up to a couple of centimetres movement from the design spec.  I am very impressed.

strength in weakness – Judo design

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Steve Gill is visiting so that we can work together on a new book on physicality.  Last night, over dinner, Steve was telling us about a litter-bin lock that he once designed.  The full story linked creative design, the structural qualities of materials, and the social setting in which it was placed … a story well worth hearing, but I’ll leave that to Steve.

One of the critical things about the design was that while earlier designs used steel, his design needed to be made out of plastic.  Steel is an obvious material for a lock: strong unyielding; however the plastic lock worked because the lock and the bin around it were designed to yield, to give a little, and is so doing to absorb the shock if kicked by a drunken passer-by.

This is a sort of Judo principle of design: rather than trying to be the strongest or toughest, instead by  yielding in the right way using the strength of your opponent.

This reminded me of trees that bend in the wind and stand the toughest storms (the wind howling down the chimney maybe helps the image), whereas those that are stiffer may break.  Also old wooden pit-props that would moan and screech when they grew weak and gave slightly under the strain of rock; whereas the stronger steel replacements would stand firm and unbending until the day they catastrophically broke.

Years ago I also read about a programme to strengthen bridges as lorries got heavier.  The old arch bridges had an infill of loose rubble, so the engineers simply replaced this with concrete.  In a short time the bridges began to fall down.  When analysed more deeply  the reason become clear.  When an area of the loose infill looses strength, it gives a little, so the strain on it is relieved and the areas around take the strain instead.  However, the concrete is unyielding and instead the weakest point takes more and more strain until eventually cracks form and the bridge collapses.  Twisted ropes work on the same principle.  Although now an old book, “The New Science of Strong Materials” opened my eyes to the wonderful way many natural materials, such as bone, make use of the relative strengths, and weaknesses, of their constituents, and how this is emulated in many composite materials such as glass fibre or carbon fibre.

In contrast both software and bureaucratic procedures are more like chains – if any link breaks the whole thing fails.

Steve’s lock design shows that it is possible to use the principle of strength in weakness when using modern materials, not only in organic elements like wood, or traditional bridge design.  For software also, one of the things I often try to teach is to design for failure – to make sure things work when they go wrong.  In particular, for intelligent user interfaces the idea of appropriate intelligence – making sure that when intelligent algorithms get things wrong, the user experience does not suffer.  It is easy to want to design the cleverest algotithms, the most complex systems – to design for everything, to make it all perfect. While it is of course right to seek the best, often it is the knowledge that what we produce will not be ‘perfect’ that in fact enables us to make it better.