Tag Archives: human computer interaction

First version of Tiree Mobile Archive app goes live at Wave Classic

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The first release version of the Tiree Mobile Archive app (see “Tiree Going Mobile“) is seeing real use this coming week at the Tiree Wave Classic. As well as historical information, and parts customised for the wind-surfers, it already embodies some interesting design features including the use of a local map  There’s a lot of work to do before the full launch next March, but it is an important step.

The mini-site for this Wave Classic version has a simulator, so you can see what it is like online, or download to your mobile … although GPS tracking only works when you are on Tiree 😉

Currently it still has only a small proportion of the archive material from An Iodhlann so still to come are some of the issues of volume that will surely emerge as more of the data comes into the app.

Of course those coming for the Wave Classic will be more interested in the sea than local history, so we have deliberately included features relevant to them, Twitter and news feeds from the Wave Classic site and also pertinent tourist info (beaches, campsites and places to eat … and drink!).  This will still be true for the final version of the app when it is released in the sprint — visitors come for a variety of reasons, so we need to offer a broad experience, without overlapping too much with a more tourism focused app that is due to be created for the island in another project.

One crucial feature of the app is the use of local maps.  The booklet for the wave classic (below left) uses the Discover Tiree tourist map, designed by Colin Woodcock and used on the island community website and various island information leaflets.  The online map (below right) uses the same base layer.  The map deliberately uses this rather than the OS or Google maps (although final version will swop to OS for most detailed views) as this wll be familiar as they move between paper leaflets and the interactive map.

   

In “from place to PLACE“, a collection developed as part of Common Ground‘s ‘Parish Maps‘ project in the 1990s, Barbara Bender writes about the way:

“Post-Renaissance maps cover the surface of the world with an homogeneous Cartesian grip”

Local maps have their own logic not driven by satellite imagery, or military cartography1; they emphasise certain features, de-emphasise others, and are driven spatially less by the compass and ruler and more by the way things feel ‘on the ground’.  These issues of space and mapping have been an interest for many years2, so both here and in my walk around Wales next year I will be aiming to ‘reclaim the local map within technological space’.

In fact, the Discover Tiree map, while stylised and deliberately not including roads that are not suitable for tourists, is very close to a ‘standard map’ in shape, albeit at a slightly different angle to OS maps as it is oriented3 to true North whereas OS maps are oriented to ‘Grid North’ (the problems of representing a round earth on flat sheets!).  In the future I’d like us to be able to deal with more interpretative maps, such as the mural map found on the outside of MacLeod’s shop. Or even the map of Cardigan knitted onto a Cardigan knitted as part of the 900 year anniversary of the town.

     

Technically this is put together as an HTML5 site to be cross-platform,, but … well let’s say some tweaks needed4.  Later on we’ll look to wrapping this in PhoneGap or one of the other HTML5-to-native frameworks, but for the time being once you have bookmarked to the home page on iOS looks pretty much like an app – on Android a little less so, but still easy access … and crucially works off-line — Tiree not known for high availability of mobile signal!

  1. The ‘ordnance‘ in ‘Ordnance Survey‘ was originally about things that go bang![back]
  2. For example, see “Welsh Mathematician walks in Cyberspace” and  “Paths and Patches – patterns of geognosy and gnosis”.[back]
  3. A lovely word, originally means to face East as early Mappa Mundi were all arranged with the East at the top.[back]
  4. There’s a story, going cross browser on mobile platform reminds me so much of desktop web design 10 years ago, on the whole iOS Safari behave pretty much like desktop ones, but Android is a law unto itself!.[back]

Death by design

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Wonderful image and set of slides describing some of the reasons multitasking is a myth and how the interfaces we design may be literally killing people (during a mobile outage in Dubai cat accidents dropped by 20%).

Thanks to Ian Sommervile for sharing this on twitter.

“lost in hyperspace” – do we care?

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I have rarely heard the phrase “lost in hyperspace” in the last 10 years, although it used to be a recurrent theme in hypertext and HCI literature.  For some time this has bothered me.  We don’t seem less lost, so maybe we are just more laid back about control, or maybe we are simply relinquishing it?

Recently Lisa Tweedie posted a Pintrest link on Facebook to Angela Morelli‘s dynamic infographic on water.  This is a lovely vertically scrolling page showing how the majority of the water we use is indirectly consumed via the food we eat … especially if you are a meat eater (1 kilo beef = 15,400 litres of water!).  The graphic was great, except it took me ages to actually get to it.  In fact the first time I found a single large graphic produced by Angela as a download, it was only when I returned to it that I found the full dynamic info graphic.

Every time I go to Pintrest I feel like I’ve been dropped into a random part of Hampton Court Maze, so hard to find the actual source … this is why a lot of artists get annoyed at Pintrest!  Now for Pintrest this is probably part of their design philosophy … after all they want people to stay on their site.  What is amazing is that this kind of design is so acceptable to users … Facebook is slightly less random, but still it takes me ages to find pages I’ve liked, each time I start the search through my profile afresh.

In the early days of hypertext everyone used to talk about the “lost in hyperspace” problem … now we are more lost … but don’t care anymore.  In the Mediaeval world you put your trust in your ‘betters’ lords, kings, and priests and assumed they knew best … now we put our trust in Pintrest and Facebook.

Walking Wales

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As some of you already know, next year I will be walking all around Wales: from May to July covering just over 1000 miles in total.

Earlier this year the Welsh Government announced the opening of the Wales Coastal Path a new long distance footpath around the whole coast of Wales. There were several existing long distance paths covering parts of the coastline, as well as numerous stretches of public footpaths at or near the coast. However, these have now been linked, mapped and waymarked creating for the first time, a continuous single route. In addition, the existing Offa’s Dyke long distance path cuts very closely along the Welsh–English border, so that it is possible to make a complete circuit of Wales on the two paths combined.

As soon as I heard the announcement, I knew it was something I had to do, and gradually, as I discussed it with more and more people, the idea has become solid.

This will not be the first complete periplus along these paths; this summer there have been at least two sponsored walkers taking on the route. However, I will be doing the walk with a technology focus, which will, I believe, be unique.

The walk has four main aspects:

personal — I am Welsh, was born and brought up in Cardiff, but have not lived in Wales for over 30 years. The walk will be a form of homecoming, reconnecting with the land and its people that I have been away from for so long. The act of encircling can symbolically ‘encompass’ a thing, as if knowing the periphery one knows the whole. Of course life is not like this, the edge is just that, not the core, not the heart. As a long term ex-pat, a foreigner in my own land, maybe all I can hope to do is scratch the surface, nibble at the edges. However, also I always feel most comfortable as an outsider, as one at the margins, so in some ways I am going to the places where I most feel at home. I will blog, audio blog, tweet and generally share this experience to the extent the tenuous mobile signal allows, but also looking forward to periods of solitude between sea and mountain.

practical — As I walk I will be looking at the IT experience of the walker and also discuss with local communities the IT needs and problems for those at the edges, at the margins. Not least will be issues due to the paucity of network access both patchy mobile signal whilst walking and low-capacity ‘broadband’ at the limits of wind-beaten copper telephone wires — none of the mega-capacity fibre optic of the cities. This will not simply be fact-finding, but actively building prototypes and solutions, both myself (in evenings and ‘days off’) and with others who are part of the project remotely or joining me for legs of the journey1. Geolocation and mobile based applications will be a core part of this, particularly for the walkers experience, but local community needs likely to be far more diverse.

philosophical — Mixed with personal reflections will be an exploration of the meanings of place, of path, of walking, of nomadicity and of locality. Aristotle’s school of philosophy was called the Peripatetic School because discussion took place while walking; over two thousand years later Wordsworth’s poetry was nearly all composed while walking; and for time immemorial routes of pilgrimage have been a focus of both spiritual service and personal enlightenment. This will build on some of my own previous writings in particular past keynotes2 on human understanding of space, and also wider literature such as Rebecca Solnit’s wonderful “Wanderlust“.  This reflection will inform the personal blogging, and after I finish I will edit this into a book or account of the journey.

research3 — the practical outcomes will intersect with various personal research interests including social empowerment, interaction design and algorithmics4.  For the walker’s experience, I will be effectively doing a form of action research!.  This will certainly include how to incorporate local maps (such as tourists town plans) effectively into more large-scale experiences, how ‘crowdsourced’ route knowledge can augment more formal digital and paper resources, data synchonisation to deal with disconnection, and data integration between diverse sources.  In addition I am offering myself as a living lab so that others can use my trip as a place to try out their own sensors and instrumentation5, information systems, content authoring, ethnographic practices, community workshops, etc.  This may involve simply asking me to use things, coming for a single meeting or day, or joining me for parts of the walk.

If any of this interests you, do get in touch.  As well as research collaborations (living lab or supporting direct IT goals) any help in managing logistics, PR, or finding sources of funding/sponsorship for basic costs, most welcome.

I’ll get a dedicated website, Facebook page, twitter account, and charity sponsorship set up soon … watch this space!

  1. Coding whilst walking is something I have thought about (but not done!) for many years, but definitely inspired more recently by Nick the amazing cycling programmer who came to the Spring Tiree Tech Wave.[back]
  2. “Welsh Mathematician Walks in Cyberspace“, and “Paths and Patches: patterns of geognosy and gnosis“.[back]
  3. I tried to think of a word beginning with ‘p’ for research, but failed![back]
  4. As I tagged this post I found I was using nearly all my my most common tags — I hadn’t realised quite how much this project cuts across so many areas of interest.[back]
  5. But with the “no blood rule”: if I get sensor sores, the sensors go in the bin 😉 [back]

logo design competition – final days

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The first entries are in for the logo design competition for the open HCI course I’m presenting in the autumn.  Arunn @ Talis has posted them on the wall in the office.  One is a very good cartoon style illustration, but I’m sure I don’t really look like that :-/

Final entries due by tomorrow midnight … and then Arunn is going to post them up for popular vote … and whichever gets most votes I end up wearing on a T-shirt at the HCI conference in a few weeks time.  There are times when democracy just feels wrong!

a radical design for mobile telephony

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We are all aware of the phenomenal growth in smartphone and tablet use.  However, these are often designed with the needs of media and internet access above plain telephony.  Touch screens do not have tactile feedback leading to mistyping, especially problematic when using touchtone-based phone services, for tablets especially, the form factor is far from optimal, … and try answering your phone call quickly by sliding your finger across the screen!

There are solutions.  A recent gigaom post “Here’s why tablets (yes, tablets!) will replace the smartphone” suggested that hands-free headsets were already common, hence reducing the brick-to-the-ear effect.  This of course does not deal with the key pad, but there are some solutions to this using the vibrator motor to give simulated tactile feedback, and various technologies are in development that will (in time) allow tactile features to be programmed onto the screen (e.g. see “Mobile tactile tech gets physical“).

Over a slightly longer time frame we can expect smart materials to develop to the point that concept pieces such as Fabian Hemmert’s Shape-Changing Mobiles will become possible.  Instead of being a fixed shape not only will your tablet screen be able to develop solid buttons of all shapes on demand, but will potentially become travel mug, long-haul flight pillow or angle grinder.

The trouble is that not only are such technologies some years off, they are also tinkering at the edges, attempting to fix piecemeal some of the fundamental flaws of smartphone and tablet technology when it comes to telephony.  Clearly a more radical approach is required.

While Bluetooth headsets are effective, they tend to suggest call centre rather than cool, a single device would be preferable.  In addition this should ideally include some form of miniature key pad to facilitate typing telephone numbers (more extensive tasks such as address book management can be performed on the full-size tablet screen, especially if this is augmented with tactile feedback). Furthermore, for times when it is inconvenient to carry your full size tablet and it is in your handbag, rucksack or its custom wheelie bag, the perfect telephony attachment should also have a small additional screen to view the number you are dialing.

As a result of extensive research into user needs and in the spirit of the information appliance, the single purpose device optimised for a a single purpose, I have devised the perfect device: small, yet not too small to be lost, pocket sized so that it can be easily accessed when you receive a call, tactile, exploiting the deep understanding of the physicality community and knowledge from writing TouchIT. It will connect via Bluetooth to your existing smartphone/tablet and of course via WiFi or (in premium models) using 3G/GSM direct to mobile networks if you accidentally leave your smartphone at home.

I plan to demonstrate my early prototype at the forthcoming Physicality 2012 workshop, where Fabian will be giving a keynote.

Alt-HCI open reviews – please join in

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Papers are online for the Alt-HCI trcak of British HCI conference in September.

These are papers that are trying in various ways to push the limits of HCI, and we would like as many people as possible to join in discussion around them … and this discussion will be part of process for deciding which papers are presented at the conference, and possibly how long we give them!

Here are the papers  — please visit the site, comment, discuss, Tweet/Facebook about them.

paper #154 — How good is this conference? Evaluating conference reviewing and selectivity
        do conference reviews get it right? is it possible to measure this?

paper #165 — Hackinars: tinkering with academic practice
        doing vs talking – would you swop seminars for hack days?

paper #170 — Deriving Global Navigation from Taxonomic Lexical Relations
        website design – can you find perfect words and structure for everyone?

paper #181 — User Experience Study of Multiple Photo Streams Visualization
        lots of photos, devices, people – how to see them all?

paper #186 — You Only Live Twice or The Years We Wasted Caring about Shoulder-Surfing
        are people peeking at your passwords? what’s the real security problem?

paper #191 — Constructing the Cool Wall: A Tool to Explore Teen Meanings of Cool
        do you want to make thing teens think cool?  find out how!

paper #201 — A computer for the mature: what might it look like, and can we get there from here?
        over 50s have 80% of wealth, do you design well for them?

paper #222 — Remediation of the wearable space at the intersection of wearable technologies and interactive architecture
        wearable technology meets interactive architecture

paper #223 — Designing Blended Spaces
        where real and digital worlds collide

Open HCI course website live

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The website, HCIcourse.com, went live last week for the (free!) open online HCI course I posted about a few weeks ago (“mooHCIc – a massive open online HCI course“).  Over the summer we will be adding more detailed content and taster material, however, crucially, it already has a form to register interest.  Full registration for the course will open in September ready for tyhe course start in October, but if you register at the site now we will be able to let you know when this is available, and any other major developments (like when taster videos go online :-))  Even if you have already emailed, Twitter messaged or Facebook-ed me to say you are interested, do add yourself online in case the combination of my memory and organisation fails :-/

Tiree going mobile

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Tiree’s Historical Centre An Iodhlann has just been awarded funding by the Scottish Digital Research and Development Fund for Arts and Culture to make historic archive material available through a mobile application whilst ‘on the ground’ walking, cycling or driving around the island.

I’ve been involved in bigger projects, but I can’t recall being more excited than this one: I think partly because it brings together academic interests and local community.

the project

An Iodhlann (Gaelic for a stackyard) is the historical centre on the island of Tiree.  Tiree has a rich history from the Mesolithic period to the Second World war base. The archive was established in 1998, and its collection of old letters, emigrant lists, maps, photographs, stories and songs now extends to 12 000 items.  500 items are available online, but the rest of the primary data is only available at the centre itself.  A database of 3200 island place names collated by Dr Holliday, the chair of An Iodhlann, has recently been made available on the web at tireeplacenames.org.  Given the size of the island (~750 permanent residents) this is a remarkable asset.

          

To date, the online access at An Iodhlann is mainly targeted at archival / historical use, although the centre itself has a more visitor-centred exhibition.  However, the existing digital content has the potential to be used for a wider range of applications, particularly to enhance the island experience for visitors.

Over the next nine months we will create a mobile application allowing visitors and local historians to access geographically pertinent information, including old photographs, and interpretative maps/diagrams, while actually at sites of interest.  This will largely use visitors’ own devices such as smart phones and tablets.  Maps will be central to the application, using both OS OpenData and bespoke local maps and sketches of historical sites.

As well as adding an extra service for those who already visit An Iodhlann, we hope that this will attract new users, especially younger tourists.  In addition a ‘data layer’ using elements of semantic web technology will mean that the raw geo-coded information is available for third parties to mash-up and for digital humanities research.

the mouse that roars

The Scottish Digital Research and Development Fund for Arts and Culture is run by Nesta, Creative Scotland and the Arts and Humanities Research Council (AHRC).

This was a highly competitive process with 52 applications of which just 6 were funded.  The other successful organisations are: The National Piping Centre, Lyceum Theatre Company and the Edinburgh Cultural Quarter, Dundee Contemporary Arts, National Galleries of Scotland, Glasgow Film Theatre and Edinburgh Filmhouse.  These are all big city organisations as were the projects funded by an earlier similar programme run by Nesta England.

As the only rural-based project, this is a great achievement for Tiree and a great challenge for us over the next nine months!

challenges

In areas of denser population or high overall tourist numbers, historical or natural sites attract sufficient visitors to justify full time (volunteer or paid) staff.  In more remote rural locations or small islands there are neither sufficient people for volunteers to cover all, or even a significant number, of sites, nor have they sufficient tourist volume to justify commercial visitor centres.

A recent example of this on Tiree is the closing of the Thatched Cottage Museum.  This is one of the few remaining thatched houses on the island, and housed a collection of everyday historical artefacts.  This was owned by the Hebridean Trust, and staffed by local volunteers, but was recently closed and the building sold, as it proved difficult to keep it staffed sufficiently given the visitor numbers.

At some remote sites such as the Tiree chapels, dating back to the 10th century, or Iron Age hill forts, there are simple information boards and at a few locations there are also fixed indoor displays, including at An Iodhlann itself.  However, there are practical and aesthetic limits on the amount of large-scale external signage and limits on the ongoing running and maintenance of indoor exhibits.  Furthermore, limited mobile signals mean that any mobile-based solutions cannot assume continuous access.

from challenge to experience

Providing information on visitors’ own phones or tablets will address some of the problems of lack of signage and human guides.  However, achieving this without effective mobile coverage means that simple web-based solutions will not work.

The application used whilst on the ground will need to be downloaded, but then this limits the total amount of information that is available whilst mobile; our first app will be built using HTML5 to ensure it will be available on the widest range of mobile devices (iOS, Android, Windows Mobile, ordinary laptops), but using HTML5  further reduces the local storage available1.

In order to deal with this, the on-the-ground experience will be combined with a web site allowing pre-trip planning and post-trip reminiscence.  This will also be map focused, allowing visitors to see where they have been or are about to go, access additional resources, such as photos and audio files that are too large to be available when on the ground (remembering poor mobile coverage). This may also offer an opportunity to view social content including comments or photographs of previous visitors and then to associate one’s own photographs taken during the day with the different sites and create a personal diary, which can be shared with others.

On reflection, this focus on preparation and reminiscence will create a richer and more extended experience than simply providing information on demand.  Rather than reading reams of on-screen text whilst looking at a  monument or attempting to hear an audio recording in the Tiree wind, instead visitors will have some information available in the field and more when they return to their holiday base, or home2.

 

  1. For some reason HTML5 applications are restricted to a maximum of 5Mb![back]
  2. This is another example of a lesson I have seen so many times before: the power of constraints to force more innovative and better designs. So many times I have heard people say about their own designs “I wanted to make X, but couldn’t for some reason so did Y instead” and almost every time it is the latter, the resource-constrained design, that is clearly so much better.[back]

mooHCIc – a massive open online HCI course

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Would you like to know more about human–computer interaction, or would you like free additional resources for your students?

Hardly a week goes by without some story about the changing face of online open education: from Khan Academy to Apple’s iTunes U and a growing number of large-scale open online courses from leading academics such as Thrun‘s AI course at Stanford.

Talis is interested in the software needed to support these new forms of large-scale open learning.  So, partly because it seems a good idea, and partly to be a willing guinea pig, I am going to run a massive online open HCI course in the autumn.

This type of course is either aimed exclusively at people outside a traditional education setting; or else, in the case of some of the university based courses, the professor/tutor is teaching their own class and then making some of the materials connected with it available on the web.

While similarly aiming to cater for those outside mainstream education, I would like also to make it easy for those in traditional university settings to use this as part of their own courses, maybe suggesting it as additional material to recommend to their students.  Even more interesting will be if the online material is incorporated more deeply into your courses, perhaps using it instead of some of the lectures/labs you would normally give.

If you are teaching a HCI course and would be interested in me being a ‘virtual guest lecturer’ by using this material (free!) please let me know.

I don’t intend to do a broad introductory HCI ‘101’ (although I may start with a short ‘laying out the area’ component), but more a series of components on particular sub-topics.  These will themselves be split into small units of perhaps 10-15 minutes ‘lecture style’ material (Khan-style voice over, or maybe mix of voice-over and head-and-shoulders).  Each sub-topic will have its own exercises, discussion areas, etc.  So, tutors intending to use this as part of their own courses can choose a sub-topic that fits into their curriculum, and likewise individuals not part of a formal course can pick appropriate topics for themselves.   I may also think of some integrative exercises for those doing more than one component.

I have yet to decide the final topics, but the following are things for which I have given some sort of tutorial or produced fresh materials recently:

  • introduction to information visualisation — using materials created for IR+InfoVis winter school in Zinal last January
  • emotion and experience — using new chapter written for next edition of HCI book, and tutorial I did at iUSEr last December
  • physicality — looking at the interactions between digital and physical product design — based on forthcoming TouchIT book
  • formal methods in HCI — as I have just written a chapter for Mads’ interaction-design.org open encyclopaedia of HCI
  • user interface software architecture — based on heavily updated chapter for next edition of HCI book
  • creativity and innovation — (wider than pure HCI audience) — drawing on experience of teaching technical creativity using ‘Bad Ideas’ and other methods, with both practical (doing it) and theoretical (understanding it) aspects
  • designing for use (adoption and appropriation) — understanding the factors that lead to products being adopted including the rich interplay between design and marketing; and then, the factors that can allow users to appropriate products to their own purposes.

I will not do all these, but if some seem particularly interesting to you or your students, let me know and I’ll make final decisions soon based on a balance between popularity and ease of production!